Date of enactment 31th March 2020.
The ticketing system is provided by:
Raffinaderivej 10, 2300 København S
Hereafter called “Ticketbutler”
On the behalf of:
Raffinaderivej 10, 2300 København S
Tlf: 89 80 12 80
Email: [email protected]
Hereafter called “Events Online”
Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
Organiser is the organization or person which alone or in the collaboration with others is planning/coordinating the event/collection.
Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
Events Online may use “cookies” to store data on your computer or mobile device or internet connected device. We may also link information stored on your computer/device in cookies with data stored on our servers. If you set up your web browser or device so that cookies are not allowed, you might not be able to use some or all of the features of the Events Online Services. Analytics and customisation cookies may be used to collect information about the use of the Services to help Events Online and its Organisers to understand how the Service is used. Cookies may be used for targeted advertising both on behalf of Events Online and the Organisers using the Events Online Services. Cookies may be used by Organisers to measure how effective their advertisement is. No information collected in such activities allow Events Online, Ticketbutler or Organisers to identify your name, contract information, or other Personal Data unless you choose to provide these.
The purpose of collecting the above mentioned information for Ticketbuter, Events Online and its Organisers is (i) to identify you as the user, (ii) to optimize the Events Online Services, (iii) to better service you as a user, (iv) to abide applicable law and regulations, (v) to enforce the agreement between you, Events Online, Ticketbutler, and the organisers or a third party with whom you enter agreements via the Events Online Services, (vi) to protect the rights, safety and property of Events Online, the users, others, (vii) to create statistics, reports and conduct data mining on pseudonymised data and (iv) to target advertising either directly or through third party providers.
Ticketbutler store data on ticket purchasers, registrants, and donors for five years after the event has concluded (as prescribed under Danish law), as long as the User is registered to use the services, or if chargebacks are still a possibility. You may close your account at any time by contacting us. If your account is closed we will delete your personal data, but will keep pseudonymised data based on your use of Events Online Services.
You have all the rights afforded to you under the law, including:
Ticketbutler provides physical, electronic, and procedural safeguards to protect information that Ticketbutler collects and processes. Only trusted employees and contractors of Ticketbutler and Events Online will have access to the gathered information. When communicating information electronically, Ticketbutler and Events Online will encrypt such information. Ticketbutler and Events Online implement security measures designed to protect your data (e.g. HTTPS). Ticketbutler and Events Online regularly monitor its systems to find possible vulnerabilities. Ticketbutler and Events Online monitor and try to prevent security holes and attacks. However, there Ticketbutler and Events Online cannot guarantee the security of the information you send. There is no guarantee that data cannot be accessed and that they cannot be disclosed, altered or destroyed in violation of Ticketbutlers and Events Online’s physical, technical or administrative precautions.
Ticketbutler and Events Online only collect and process personal information about you if having a legitimate basis. A legitimate basis may include consent (where you have given your consent), contract (where processing is required to fulfill the contract with you e.g. to deliver the Events Online services you have requested) and “legitimate interests”.
When Events Online need your consent to process your personal information, you have the right to withdraw or refuse your consent at any time, and when we use legitimate interests, you are entitled to protest. If you have questions about the basis we use for collecting and using your personal information, please contact us using the contact details below.
If you have questions or complaints regarding this policy, first contact Events Online online. You can also send us a letter. Online contact: [email protected]
Apart from complaining directly to Events Online at the above address, you are also entitled to complain to the Danish Data Protection Agency (“Datatilsynet”). You can do so via the following Link or you can write the agency at:
Borgergade 28, 5.
1300 Copenhagen K